To continue to provide a fun and safe work environment, while maintaining our core mission statement of ‘Providing prompt and courteous service to every customer while making renting equipment fun’, Tahoe Dave’s has implemented the following safety protocols and modified the layouts of each location to limit the spread of COVID-19.

Your patience, compliance and fluidity are greatly appreciated as we navigate through the upcoming season.

• We are closely following state guidelines. As of January 25, 2021, all of our locations will be operating at 25% capacity.

• We encourage all customers to REGISTER ONLINE before arriving to save time and help everyone adhere to protocols.

• Employees at all locations are required to wear face coverings while working. Customers are required to wear face coverings while in the stores. 

• Public bathrooms will remain closed until further notice.

• Partitions have been added and spaces modified to allow for adequate physical distancing.

• We will have crowd control at the doors to create more space for employees and customers inside the stores.

• We will have hand sanitizer located in multiple locations inside the stores for staff and customers to use

• We are implementing and streamlining open-air, outdoor returns at all locations.

• New rental procedures are in the works to include, when physically possible, more ventilation and fewer indoor lines.

• We will be rolling out a new and intuitive program to help regulate the rental process, designed to make it more comfortable for staff and customers. This program will offer text message alerts that will let customers who is next in line.

• All employees are encouraged to self-screen prior to coming to work and customers are asked to stay home if they are not feeling well.

• We are following guidance outlined by the CDC & CDPH, and we encourage customers do the same for the health and safety of our community.

• • If you have an emergency warning sign (including trouble breathing), get emergency medical care immediately.
  • Click Here for the CDC’s full Guidance on “What to Do If You Are Sick”
  • For current free COVID-19 testing: log on to https://www.tfhd.com/covid/testing or call 1-888-634-1123

HEY BUD,

While we are excited for another winter of renting FUN, we want to make sure that you’re prepared for what’s ahead not only in our shops, but around town and at the resorts.

Yes… the mountains, fresh air and outdoors are HERE… but so are the crowds. So while my staff and I are just as excited to hit the slopes as you, I think it’s important to discuss the reality of what to expect during the upcoming holiday season with all of our customers.

• We are closely following state guidelines. As of December 11, all of our locations will be operating at 20% capacity. (update: as of January 25, 2021, all of our locations will be operating at 25% capacity.)
• Have FLEXIBLE plans – if the resorts are able to stay open, they will be crowded.
• If you’re still planning on coming, specifically during the holidays, be PATIENT! BE PREPARED for longer wait times due to capacity restrictions. Additionally, we encourage you to visit us outside of our peak periods. Our busiest times are generally between 9-10am & 4-5pm. For more of my insider tips, please read below.
• We encourage you to REGISTER ONLINE for your BEST chance of getting equipment. If and when we get busy, we will be honoring registrations before walk-ins. NOTE: Unfortunately, we cannot guarantee anything given these unexpected circumstances.

THANKS IN ADVANCE FOR YOUR PATIENCE & COOPERATION, BUD!

Let’s work together to keep the lifts turning & our doors open for business!

-Dave W.

December 11, 2020

DAVE’S COVID INSIDER TIPS:

• We encourage you to visit us outside of our peak periods – our busiest times are generally between 9-10am & 4-5pm. [View hours]
• You are welcome to rent the afternoon/evening before anytime after 2pm – at no extra charge!
• CONSIDER TRUCKEE WEST! Don’t forget to check out our additional Truckee store located on the west end of town, especially for returns! Offering a larger store, more parking, less crowds and easy access on and off highway 80, located in the old outlet mall by the Shell Gas Station.
• We highly recommend that you purchase your lift tickets before you come in for equipment to guarantee availability at your resort of choice. Check out our Covid Resort Guide for more information.

SKI WELL, BE WELL